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Managing Organisational Change - Christoph Thiele - Bog - Sage Publications Ltd - Plusbog.dk

Business, Ethics and Society - John G. Cullen - Bog - Sage Publications Ltd - Plusbog.dk

Managing and Organizations - Stewart R Clegg - Bog - Sage Publications Ltd - Plusbog.dk

Ethics Theory and Business Practice - Mick Fryer - Bog - Sage Publications Ltd - Plusbog.dk

An Introduction to Human Resource Management - Nick Wilton - Bog - Sage Publications Ltd - Plusbog.dk

Customer Relationship Management - Samit Chakravorti - Bog - Sage Publications Ltd - Plusbog.dk

Customer Relationship Management - Samit Chakravorti - Bog - Sage Publications Ltd - Plusbog.dk

Customer Relationship Management: A Global Approach provides a uniquely global, holistic, strategic and tactical grounding in managing customer and other stakeholder experiences and relationships across the value chain, cultures and countries. Reflecting the global structures of companies operating today, the author draws on his research knowledge alongside industry and teaching experience to connect Customer Relationship Management (CRM) core concepts, processes and strategies with international business opportunities and challenges, including globalization and cross-cultural marketing. Emphasis is placed on the need for developing cross-cultural skills and cultural intelligence for identifying and fulfilling cross country CRM opportunities, through analytical, strategic, operational and social CRM projects. Written in an accessible style throughout, the eleven chapters provide ample depth to support a full course related to CRM, spanning: · CRM foundations · planning and implementation · managing stakeholder relationships · improving global CRM implementation Wide-ranging case studies include: Royal Bank of Scotland, the Nike hijab, Instagram, HubSpot and the pharmaceutical industry in India. The text will appeal to advanced undergraduate and graduate students studying CRM, Relationship Marketing and International Marketing, as well as CRM and marketing practitioners. Samit Chakravorti is an Associate Professor of Marketing at Western Illinois University in the United States.

DKK 526.00
1

Brands and Branding - Stephen Brown - Bog - Sage Publications Ltd - Plusbog.dk

Brands and Branding - Stephen Brown - Bog - Sage Publications Ltd - Plusbog.dk

A fun and humorous introductory book, written in Stephen Brown′s entertaining and highly distinctive style, that introduces curious readers to the key components of brands and helps them to begin to make sense of them - what they are, what they do, why and how - using plenty of examples and references drawn from a wide range brands such as Amazon, Apple, Google, Gucci, Nike, Nintendo, Starbucks, Swatch and The Worst Hotel in the World. With 3,000 branding books published each year, why would you (or your students) want to read Brands & Branding ? Here are seven reasons why: 1) 1) It’s introductory , aimed at undergraduate students or postgrads without a bachelor degree in business and assumes nothing more than readers’ awareness of high profile brands such as Coca-Cola, Microsoft and Chanel 1) 1) It’s indicative , focusing on the basics and thus being a more reliable revision aid than Lucozade 1) 1) It’s immersive , taking readers on a journey and, working on the assumption that they have smartphones or tablet computers to hand, the print text links to images, articles and academic publications to give emphasis and context where appropriate. 1) 1) It’s inclusive , considering articles and reports but also blogs, novels, newspapers, reviews, social media and other sources 1) 1) It’s irreverent – branding is not always a deadly serious business! 1) 1) It’s intimate , Stephen speaks to you directly and together you will pick your way through the sometimes weird and unfailingly wonderful world of brands and branding using examples rather than abstract ideas to illustrate points. 1) 1) It’s inspirational , celebrating the curious and successful stories of brands from Cillit Bang to Cacharel 1) Suitable for first and second year marketing or advertising students, and for those new to or interested in branding and who are keen to know more.

DKK 350.00
1

Brands and Branding - Stephen Brown - Bog - Sage Publications Ltd - Plusbog.dk

Brands and Branding - Stephen Brown - Bog - Sage Publications Ltd - Plusbog.dk

A fun and humorous introductory book, written in Stephen Brown′s entertaining and highly distinctive style, that introduces curious readers to the key components of brands and helps them to begin to make sense of them - what they are, what they do, why and how - using plenty of examples and references drawn from a wide range brands such as Amazon, Apple, Google, Gucci, Nike, Nintendo, Starbucks, Swatch and The Worst Hotel in the World. With 3,000 branding books published each year, why would you (or your students) want to read Brands & Branding ? Here are seven reasons why: 1) 1) It’s introductory , aimed at undergraduate students or postgrads without a bachelor degree in business and assumes nothing more than readers’ awareness of high profile brands such as Coca-Cola, Microsoft and Chanel 1) 1) It’s indicative , focusing on the basics and thus being a more reliable revision aid than Lucozade 1) 1) It’s immersive , taking readers on a journey and, working on the assumption that they have smartphones or tablet computers to hand, the print text links to images, articles and academic publications to give emphasis and context where appropriate. 1) 1) It’s inclusive , considering articles and reports but also blogs, novels, newspapers, reviews, social media and other sources 1) 1) It’s irreverent – branding is not always a deadly serious business! 1) 1) It’s intimate , Stephen speaks to you directly and together you will pick your way through the sometimes weird and unfailingly wonderful world of brands and branding using examples rather than abstract ideas to illustrate points. 1) 1) It’s inspirational , celebrating the curious and successful stories of brands from Cillit Bang to Cacharel 1) Suitable for first and second year marketing or advertising students, and for those new to or interested in branding and who are keen to know more.

DKK 1001.00
1