The Ombudsman's strategy in the relationship between the company and its publics - Maria Teresa Grimaldi Larocca
This exploratory research project aims to verify the importance of the strategic insertion of the professional Ombudsman in the relationship process between the company and its publics, through a comparative case study of more than one case. Its relevance lies in understanding the relationship process between companies and their publics, analysing its evolution and current configuration. It is a topic that has been little covered and there is a shortage of scientific papers analysing this function..
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