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Validating a Best Practice A Tool for Improvement and Benchmarking

Validating a Best Practice A Tool for Improvement and Benchmarking

Sharing Best Practices across industries and functions is an accepted approach to continuous improvement. The Benchmarking trend of the 1990s has evolved with the help of competitive analysis performance excellence awards and other corporate recognition programs into an ongoing documentation of what works. Bob Camp introduced benchmarking against a Best Practice based on his work at Xerox in the 1980s. Case studies abound documenting Best Practice functions and processes. Some case studies use the words “Best Practice” without evidence that the process results or methods are indeed superior. What is missing is a comprehensive model for assessing and writing a Best Practice that provides sufficient information to use as an effective benchmark. This book provides that comprehensive model. Today’s consumers expect products and services to be of high quality reliable and user-friendly. This is the result of years of continuous improvement and innovation by producers. Although many organizations strive for excellent results there is still room for improvement. Unfortunately leaders don’t always have methods and tools to measure or assess that degree of excellence. If leaders could use a tool to discover how good their approaches and methods are and how excellent their achieved results are they could plan further improvements. The goal is to achieve excellent results. The tool described in this book guides leaders to achieve that excellence. | Validating a Best Practice A Tool for Improvement and Benchmarking

GBP 39.99
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Ways of Greening Using Plants and Gardens for Healthy Work and Living Surroundings

Ways of Greening Using Plants and Gardens for Healthy Work and Living Surroundings

This book focuses on rethinking working and living spaces and understanding how greening can make them healthier and their occupants happier. It teaches how to see unique ideas for spaces and some of the materials needed to create the designs. Inspired by a study that states that 8% of a space needs to have plants in order to positively affect the air quality of the space this book explores what that minimum would look like in spaces and how it can be done to existing spaces as well as to new site designs greening both interiors and exteriors. Using the mathematical amount of 10% per square foot the illustrations start at that quantity of greening and show how it can look. The sites selected are both public and private sites as well as interior and exterior. As there are more modalities needs and locations where people now work making sure that multiple types of spaces are designed for people’s success is more relevant than ever. This includes designs for more traditional offices open-air offices commercial spaces homes studios and more. Ways of Greening: using Plans and Gardens for Healthy Work and Living Surroundings gives readers a way to not only understand greening but to understand how to see greening applied to their place. The two basic ways to see the spaces selected are existing spaces to which greening design is applied afterward and upcoming spaces in which greening design can be built directly into the space. The first type of retrofitting greening into existing spaces can also be combined with the second type of space (new designs). There are examples of both types throughout the book. Essentially this book addresses ways in which business owners residents developers architects agencies and others can integrate greening to improve the air quality and the quality of life with a green solution. | Ways of Greening Using Plants and Gardens for Healthy Work and Living Surroundings

GBP 42.99
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Management Engineering A Guide to Best Practices for Industrial Engineering in Health Care

Management Engineering A Guide to Best Practices for Industrial Engineering in Health Care

Increasing costs and higher utilization of resources make the role of process improvement more important than ever in the health care industry. Management Engineering: A Guide to Best Practices for Industrial Engineering in Health Care provides an overview of the practice of industrial engineering (management engineering) in the health care industry. Explaining how to maximize the unique skills of management engineers in a health care setting the book provides guidance on tried and true techniques that can be implemented easily in most organizations. Filled with tools and documents to help readers communicate more effectively it includes many examples and case studies that illustrate the proper application of these tools and techniques. Containing the contributions of accomplished healthcare process engineers and process improvement professionals the book examines Lean Six Sigma and other process improvement methodologies utilized by management engineers. Illustrating the various roles an industrial engineer might take on in health care it provides readers with the practical understanding required to make the most of time-tested performance improvement tools in the health care industry. Suitable for IE students and practicing industrial engineers considering a move into the health care industry or current healthcare industrial engineers wishing to expand their practice the text can be used as a reference to explore individual topics as each of the chapters stands on its own. Also senior healthcare executives will find that the book provides insights into how the practice of management engineering can provide sustainable improvements in their organizations. To get a good overview of how your organization can best benefit from the efforts of industrial engineers this book is a must-read. | Management Engineering A Guide to Best Practices for Industrial Engineering in Health Care

GBP 175.00
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Practical Customer Success Management A Best Practice Framework for Rapid Generation of Customer Success

Practical Customer Success Management A Best Practice Framework for Rapid Generation of Customer Success

Practical Customer Success Management is a complete handbook for CSMs written by a customer success expert who has coached and trained many hundreds of customer success managers across the globe. The book is aimed at increasing both productivity and consistency of quality of output for customer success managers of all levels from relative newcomers through to seasoned professionals. The book is highly practical in nature and is packed full of good humored but very direct advice and assistance for dealing with exactly the types of real world situations CSMs face every day. Practical Customer Success Management provides a simple-to-follow best practice framework that explains what the core customer success management steps are at each stage of the customer journey to business outcome success and in what circumstances to apply those steps. It describes and explains which situations each step applies to and provides recommendations for activities or tasks that the CSM can perform to complete each step together with detailed explanations and step-by-step guidance for successfully completing each activity or task. Included in this book is an entire suite of tools and templates that enable rapid completion of each task and ensure consistency of approach both across multiple customer engagements and by multiple CSMs within a team. Each tool’s use is clearly explained within the book and CSMs are able to adapt and customize the tools to suit their own specific needs as they see fit. | Practical Customer Success Management A Best Practice Framework for Rapid Generation of Customer Success

GBP 31.99
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Planned Change Why Kurt Lewin's Social Science is Still Best Practice for Business Results Change Management and Human Progress

Planned Change Why Kurt Lewin's Social Science is Still Best Practice for Business Results Change Management and Human Progress

Gil Crosby has accomplished what most of us in the world of applied behavioral science in general and OD and T-Group training in particular have not—making the theoretical father of our work accessible. Thus this book is a gift and with it we can understand more deeply and teach others more accurately what Lewin actually stated and meant. Moreover the book is reader-friendly visually appealing and humorous rather than academically boring. Thank you Gil! Dr. W. Warner Burke E. L. Thorndike Professor of Psychology and Education Teachers College Columbia University Kurt Lewin (1890-1947) was a visionary psychologist and social scientist who used rigorous research methods to establish an approach to planned change that is both practical and reliable. He mentored and inspired most of the early professionals who came to identify themselves as practitioners of organization development (OD). He also fostered the emergence of the experiential learning method known as the T-group which uniquely structures group dynamics into a laboratory for dramatic individual and team development. In the early days most OD professionals learned much about themselves and about group dynamics through T-group experiences. Lewin’s methods though little known yield consistent business results such as increased performance and improved morale. His approaches have the rare impact of not just changing behavior but changing the beliefs that underlie behavior. Sadly most OD professionals today— business and organizational leaders community organizers and people in general—have never read any of Lewin’s actual writing beyond a quote or two. Indeed some in the OD profession have rejected or distanced themselves from what they think Lewin taught even though they and many others seem to know very little about his methods or history. Because Lewin was a prolific writer one of the author’s main goals is to organize his immense body of published work so that readers can easily explore the source material and form their own opinions. Essentially this book is aimed at introducing Lewin in a new way both simplified yet substantial enough to guide anyone who is trying to plan change whether at the individual group/team organizational or societal levels. Lewin was not trying to create methods for OD professionals alone (or for social scientists as he regarded himself). In his interventions he taught those how to do their own version of planned change. He believed social science might be the light that helps create a brighter future for humanity. This text transfers this knowledge to a broad audience so that each reader can more successfully implement organizational and social change. | Planned Change Why Kurt Lewin's Social Science is Still Best Practice for Business Results Change Management and Human Progress

GBP 28.99
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The Definitive Guide to Emergency Department Operational Improvement Employing Lean Principles with Current ED Best Practices to Create the

The Definitive Guide to Emergency Department Operational Improvement Employing Lean Principles with Current ED Best Practices to Create the

This revised and updated book explores the academics behind managing the complex service environment that is the Emergency Department (ED) by combining applied management science and practical experiences to create a model of how to improve operations. This book offers a presentation of Lean tools used in the ED along with basic and advanced flow principles. It then shows how these concepts are applied and why they work supported by case studies in which Lean principles were used to transform an underperforming ED into a world-class operation. After reviewing best practices the authors explain how to achieve excellence by discussing the elements of creating a culture of change. | The Definitive Guide to Emergency Department Operational Improvement Employing Lean Principles with Current ED Best Practices to Create the

GBP 68.99
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Data Integrity in Pharmaceutical and Medical Devices Regulation Operations Best Practices Guide to Electronic Records Compliance

Data Integrity in Pharmaceutical and Medical Devices Regulation Operations Best Practices Guide to Electronic Records Compliance

Data integrity is fundamental in a pharmaceutical and medical devices quality system. This book provides practical information to enable compliance with data integrity while highlighting and efficiently integrating worldwide regulation into the subject. The ideas presented in this book are based on many years’ experience in regulated industries in various computer systems development maintenance and quality functions. In addition to case studies a practical approach will be presented to increase efficiency and to ensure that the design and testing of the data integrity controls are correctly achieved. | Data Integrity in Pharmaceutical and Medical Devices Regulation Operations Best Practices Guide to Electronic Records Compliance

GBP 31.99
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Preparing for Continuous Quality Improvement for Healthcare Sustainability through Functional Tree Structures

Preparing for Continuous Quality Improvement for Healthcare Sustainability through Functional Tree Structures

This book provides a set of detailed instructions to help you construct your departmental divisional or organizational functional tree structure (FTS) and work towards world-class service. Preparing for Continuous Quality Improvement for Healthcare: Sustainability through Functional Tree Structures outlines a method that will enable your organization to set a stable base for future improvements that are sustainable and create breakthrough improvements in service quality and costs. More importantly the FTS method outlined in the book will provide you with the tools to build processes tailored to your customers specifications and standards. It will enable you to improve your department division and entire organization and edge ahead of your competition. The book explains why organizations steeped in process improvement need to re-evaluate and re-establish their procedures especially if initial outcomes have not met expectations. Illustrating key concepts with examples case studies and flow charts it provides you with a clear understanding of organizational functional structure and how to document current organizational and departmental functional tree structures. Describing how to identify a department's functional deficits shortcomings and waste it explains how to select the best course of action for your organization. After reading this book you will be able to create a pictorial representation of your organization's current functional structure and select the best course of action for achieving sustainable advancements in service quality and costs. The book will help to convert your managers from a people-management mentality to one of process management transforming leaders to educators and not guards. | Preparing for Continuous Quality Improvement for Healthcare Sustainability through Functional Tree Structures

GBP 170.00
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OEE for Operators Overall Equipment Effectiveness

OEE for Operators Overall Equipment Effectiveness

Overall Equipment Effectiveness (OEE) is a crucial measure in TPM that reports on how well equipment is running. It factors three elements -the time the machine is actually running the quantity of products the machine is turning out and the quantity of good output – into a single combined score. Directly addressing those who are best positioned to track and improve the effectiveness of equipment OEE for Operatorsdefines basic concepts and then provides a systematic explanation of how OEE should be applied to maximize a piece of equipment’s productivity and recognize when its efficiency is being compromised. Features | OEE for Operators Overall Equipment Effectiveness

GBP 175.00
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Managing Millennials The Ultimate Handbook for Productivity Profitability and Professionalism

Managing Millennials The Ultimate Handbook for Productivity Profitability and Professionalism

The Millennial workforce has different goals and objectives than previous generations and possesses a unique perspective that is unlike any other employee group. Nevertheless instead of incorporating a management style that is conducive to getting the best out of Millennials business leaders incorrectly attempt to manage this subset of the workforce the same way they manage employees from previous generations. This must change! Archaic methods of management do not deliver success with a new breed of employee. Instead the outdated model leaves Millennials uninspired and lacking the desire to produce results. To get the best out of Millennials it is imperative for leaders to modify their current management style. With over 55 million Millennials working in the United States the largest demographic in the workplace it is critical that they are managed effectively if companies are going to succeed. Managing Millennials: The Ultimate Handbook for Productivity Profitability and Professionalism delivers a profound understanding of what motivates Millennials generates increased awareness of the different ideologies and preferences each generation in the workplace values and most importantly provides specific actions you can use to understand and motivate Millennials and transform your organization. | Managing Millennials The Ultimate Handbook for Productivity Profitability and Professionalism

GBP 24.99
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Lean Daily Management for Healthcare Field Book

Lean Daily Management for Healthcare Field Book

This book gives healthcare leaders a practical guide to implementing the 4 key components of lean daily management system - 1. LDM boards; 2. Leadership rounds 3. Leader daily disciplines and 4. Lean projects. Although lean is not new to healthcare effective LDM is just now taking hold with the best lean healthcare organizations in the U. S. and Canada. Leaders are realizing that sustaining their lean projects over time has proven to be a challenge without first addressing the organizations management system/model. LDM gives leaders a straightforward approach to do just that as well as improve their ability to spread and deploy lean to other areas of the organization and tie back to strategy. | Lean Daily Management for Healthcare Field Book

GBP 175.00
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Standard Work for Lean Healthcare

Standard Work for Lean Healthcare

Proven to increase efficiencies in the manufacturing sector Standard Work has become a key element in reducing process waste ensuring patient safety and improving healthcare services. Part of the Lean Tools for Healthcare Series this reader-friendly book builds on the success of the bestselling Standard Work for the Shopfloor. Standard Work for Lean Healthcare explains how to apply this powerful Lean tool to increase patient safety and reduce the cost of providing healthcare services. It illustrates how standardization can help you establish best practices for performing daily work and why it should be the cornerstone for all of your continuous improvement efforts. Presented in an easy-to-assimilate format the book describes work in terms of cycle time work in process takt time and layout. It also: Defines the key concepts of standard work and explores the essential elements of a continuous improvement culture Provides detailed guidance through the process of creating maintaining and improving standards Illustrates the application of standardization and standard work in healthcare with a range of examples Includes access to helpful websites and further reading on standardization standard work the 5S System and Lean healthcare A joint effort between the Rona Consulting Group and Productivity Press this book presents invaluable insights from pioneers in Lean thinking to help you avoid common mistakes that can lead to unnecessary wastes of time and resources. Each richly illustrated chapter includes a chapter summary reflection questions and margin assists that highlight key terms how-to steps and healthcare examples making this an essential resource for healthcare professionals starting out on their Lean journey.

GBP 170.00
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Transformational Coaching for Effective Leadership Implementing Sustainable Change through Shifting Paradigms

Transformational Coaching for Effective Leadership Implementing Sustainable Change through Shifting Paradigms

The purpose of this book is to introduce the concept of transformational coaching and to educate professional business coaches or mangers-as-coaches in their organizations on the influential and relevant elements of Transformational Coaching for Effective Leadership designed for coaching individuals teams and businesses or applying such elements in any level of organization development intervention either toward individuals teams groups departments or the organization itself. Given the power and long-lasting influence of transformational coaching it also could be beneficial to professionals in the fields of human resource development (HRD) workplace learning and performance (WLP) human performance enhancement (HPE) and overall in the domain of workforce education and development (WFED). This book will start by reviewing the background and presence of transformational coaching in businesses and organizations along with the general concepts perceptions and understanding of coaching. _ is book will examine the uses of transformational coaching in management and leadership development human resource development for talent development and retention and for developing managerial coaching skills and competencies. Additionally this book will review the presence and use of transformational coaching concepts theories and practices including transformational learning for human resources (HR) and HRD professionals to influence a workforce’s attitude behavior and productivity. Features Builds individuals’ self-awareness self-realization and self-confidence Offers personal and professional development Teaches the concept of transformational learning and its use in transformational coaching Teaches rituals skills and strategies for individuals and teams to increase their productivity Offers an approach to building healthy and strong relationships with oneself and others Includes change management strategies for redirecting poor job performance Helps readers implement effective transformational coaching practices by offering many tools such as forms checklists and worksheets | Transformational Coaching for Effective Leadership Implementing Sustainable Change through Shifting Paradigms

GBP 38.99
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GPS for Success Skills Strategies and Secrets of Superachievers

GPS for Success Skills Strategies and Secrets of Superachievers

Next to food and clothing achieving personal and professional success is rated at the very top of the hierarchical order of human needs. Everybody wants to be somebody! In this ultimate success book that includes timeless information for generations to come the author has meticulously chronicled proven skills strategies and secrets that if regularly followed will empower the reader to live the life that they imagine. Just like your car’s or phone’s GPS these life navigation skills can get you from where you are to where you want to go in your career. In addition critically important knowledge and abilities including job interviewing must-know people skills writing and public speaking are covered. In this book the author has scoured the world’s literature on these topics and interviewed highly successful people to provide one-stop shopping regarding the most proven and practical recommendations for future career success. He has also peppered the text with personal experiences and motivational/inspirational success stories as well as testimonials/sage advice/quotes from the world’s most successful people -past and present. The key objectives of this book are to: Highlight the foundational factors underlying future career success: love what you do; realize that your behaviors largely determine your luck in life; emphasize that highly successful people take 100% responsibility for their actions and destiny; and that the secret to success involves the selfless serving of others. The rewards return—through a boomerang effect. Provide specific examples and inspirational stories highlighting 10 critical behavioral skills for success. These include: look for the good in people and situations; how to activate the law of attraction; establish goals in writing (if it’s not on paper it’s vapor); take action (#1 success characteristic); know that persistence pays; ask for things you want; enhance your speaking writing and interviewing skills; why it’s important to work with and learn from people you want to emulate; the essence of superb people skills (e. g. integrity making others feel important); and to regularly apply the law of sow and reap. Detail complementary approaches tactics and perspectives that can help you achieve your breakthrough (major) life goals. These include: time management skills and the 80/20 rule; looking for greener pastures; showcasing your talents (visibility → opportunities); committing to never-ending improvements in performance service (or products); embracing discipline/focus/sacrifice; routinely exceeding people’s expectations; striving for greater rewards; and seeing an ocean of opportunities before you. In aggregate these yield BIG rewards in life. Provide a potpourri of related topics including unlooked-for opportunities; leadership and bringing out the best in those around you; avoiding overcautiousness; volunteering (raising your hand); reframing future commitments; the power (and magic) of an unexpected thank you note; and the disproportionate dividends and good karma that result from giving back and mentoring others. | GPS for Success Skills Strategies and Secrets of Superachievers

GBP 24.99
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Demystifying AI for the Enterprise A Playbook for Business Value and Digital Transformation

Demystifying AI for the Enterprise A Playbook for Business Value and Digital Transformation

Artificial intelligence (AI) in its various forms –– machine learning chatbots robots agents etc. –– is increasingly being seen as a core component of enterprise business workflow and information management systems. The current promise and hype around AI are being driven by software vendors academic research projects and startups. However we posit that the greatest promise and potential for AI lies in the enterprise with its applications touching all organizational facets. With increasing business process and workflow maturity coupled with recent trends in cloud computing datafication IoT cybersecurity and advanced analytics there is an understanding that the challenges of tomorrow cannot be solely addressed by today’s people processes and products. There is still considerable mystery hype and fear about AI in today’s world. A considerable amount of current discourse focuses on a dystopian future that could adversely affect humanity. Such opinions with understandable fear of the unknown don’t consider the history of human innovation the current state of business and technology or the primarily augmentative nature of tomorrow’s AI. This book demystifies AI for the enterprise. It takes readers from the basics (definitions state-of-the-art etc. ) to a multi-industry journey and concludes with expert advice on everything an organization must do to succeed. Along the way we debunk myths provide practical pointers and include best practices with applicable vignettes. AI brings to enterprise the capabilities that promise new ways by which professionals can address both mundane and interesting challenges more efficiently effectively and collaboratively (with humans). The opportunity for tomorrow’s enterprise is to augment existing teams and resources with the power of AI in order to gain competitive advantage discover new business models establish or optimize new revenues and achieve better customer and user satisfaction. | Demystifying AI for the Enterprise A Playbook for Business Value and Digital Transformation

GBP 48.99
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New Horizons in Standardized Work Techniques for Manufacturing and Business Process Improvement

New Horizons in Standardized Work Techniques for Manufacturing and Business Process Improvement

Enabling management to verify that processes are being performed correctly and in an efficient manner standardized work provides limitless opportunities for process improvements. So much so that it has become a vital component of improvement efforts in Lean enterprise systems. New Horizons in Standardized Work: Techniques for Manufacturing and Business Process Improvement is an all-inclusive guide to applying standardized work principles to virtually any business in any industry. It facilitates a fundamental understanding of standardized work principles and the logic behind their development so readers can successfully extend and adapt them to their own work situation. It also: Supplies an accessible introduction to standardized work from a cyclic perspective Explains how to instill and maintain quality in work processes right from the get go Provides the foundational basis required to apply standardized work concepts to a wide range of work situations Includes several appendices with helpful tips and problem-solving tools In a step-by-step format this book discusses the relationship of the work period and the takt time as well as the importance of the three main worker interface levels in job design. It includes an array of examples that demonstrate how the concepts discussed can be applied across a range of industries including health care construction business processes and food services. | New Horizons in Standardized Work Techniques for Manufacturing and Business Process Improvement

GBP 170.00
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The Art of Compassionate Business Main Principles for the Human-Oriented Enterprise

The Art of Compassionate Business Main Principles for the Human-Oriented Enterprise

There are several well-ingrained assumptions regarding the dynamics of work and business activities which can be refuted. Some examples of these widespread assumptions in business and work environments are employees being viewed as commodities competitors perceived as threats companies’ resources seen as limited and customers perceived as scarce and difficult. All this leads to the question: Is there a way to perform business activities more humanely? The second edition of this book challenges the reader to change the way they perform in business situations and become more focused on the human aspects of business activities. The users of this knowledge and those affected by them will undergo a profound transformation in the way they perform business activities. They will benefit from gradually testing and implementing the guidelines conveyed in this book both in the business environment and in the workplace. When readers put these principles into practice positive ripple effects are bound to affect other stakeholders of the organisation they work for or own. The author has refreshed all the concepts and examples introduced in the first edition which include aspects related to mission and vision passion business mindset organisational learning improvement of business conversations use of constructive criticism and betterment of relationships with the most relevant stakeholders (customers suppliers intermediaries community employees etc. ). The author also includes a discussion of creativity and the innovation process as well as other relevant aspects related to a healthy business environment and provides various real-life examples of companies which have adopted a loving attitude towards their stakeholders – which has become so important in the current business environment. | The Art of Compassionate Business Main Principles for the Human-Oriented Enterprise

GBP 38.99
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Hacking Healthcare How AI and the Intelligence Revolution Will Reboot an Ailing System

Hacking Healthcare How AI and the Intelligence Revolution Will Reboot an Ailing System

In this original work Tom Lawry takes readers on a journey of understanding what we learned from fighting a global pandemic and how to apply these learnings to solve healthcare's other big challenges. This book is about empowering clinicians and consumers alike to take control of what is important to them by harnessing the power of AI and the Intelligent Health Revolution to create a sustainable system that focuses on keeping all citizens healthy while caring for them when they are not. | Hacking Healthcare How AI and the Intelligence Revolution Will Reboot an Ailing System

GBP 28.99
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Project Management Skills for Healthcare Methods and Techniques for Diverse Skillsets

Project Management Skills for Healthcare Methods and Techniques for Diverse Skillsets

Project management skills are valuable for any healthcare project not just technology projects. Non-technology activities that would benefit from project management skills include implementing a new policy housewide updating training for use of the electronic health record (EHR) creating a new orientation program quality assurance activities submitting an article or presentation writing a research proposal or opening a new patient care unit. In addition project management skills are not just for project managers but they can be used by anyone leading these types of activities such as managers staff educators and researchers. Many books on healthcare project management have been focused on technology projects while non-technology projects flounder without the required knowledge or skills of the person leading the project. The purpose of this book is to discuss these skills based on the Project Management Institute (PMI) standards in a way that non-project managers would be able to understand and apply. Concepts from project initiation through project closure will be presented twice first for novices and then for project leaders with more advanced skills. Practical accessible and containing numerous examples for each phase of the PMI Framework this book will be a valuable resource for all healthcare professionals and both novice and experienced project managers. | Project Management Skills for Healthcare Methods and Techniques for Diverse Skillsets

GBP 39.99
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Lean for the Process Industries Dealing with Complexity Second Edition

Lean for the Process Industries Dealing with Complexity Second Edition

Compared to its widespread implementation across almost all areas of production Lean improvement efforts lag within the process industries. While many innovators have successfully applied Lean principles to these industries during the past three decades most of those pioneering efforts were never recorded to guide the improvement efforts of others. Drawing on more than 40 years of application experience at one of the world’s largest chemical and materials manufacturers coupled with 10 years in private practice Peter King corrects this void by providing the first comprehensive resource written explicitly for change agents within the process industries. Focusing on areas where the improvement needs of the process industry differ from parts assembly manufacturing Lean for the Process Industries: Dealing with Complexity Second Edition: Covers each of the eight wastes commonly described in Lean literature looking at how they manifest themselves in process operations. Explains how to adapt value stream mapping for process operations. Shows how to identify the root causes of bottlenecks and how to manage them to optimize flow until they can be eliminated. Provides practical techniques to overcome the barriers which have prevented the application of Cellular Manufacturing to process operations. Discusses the role of business leadership in a Lean strategy describing both enabling and counter-productive management behaviors Since the publication of the first edition of this book Peter King has been busy consulting with food beverage gasoline additive and nutraceutical companies - these new experiences have broadened his perspectives on certain Lean processes and have given him a richer set of examples to discuss in this new edition. While Value Stream Mapping is a very powerful tool to understand flow bottlenecks and waste in an operation the traditional format as presented in many other books does not describe all of the data required to fully understand process flow and its detractors. This new edition highlights the necessary additions with examples of why they are useful. Product wheel scheduling achieves production leveling in a far more comprehensive and effective way than traditional heijunka methods. This edition has a more thorough description of the wheel concept and design steps and more examples from actual applications. | Lean for the Process Industries Dealing with Complexity Second Edition

GBP 48.99
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Careers in Healthcare and Beyond Tools Resources and Questions to Prepare You for What’s Next

Careers in Healthcare and Beyond Tools Resources and Questions to Prepare You for What’s Next

According to the U. S. Bureau of Labor Statistics some of the fastest projected job growth will occur in the healthcare healthcare support and personal care fields which accounts for almost one third of the total employment growth by 2020. Analysts suggest that the healthcare field is growing because of the long-term trends of an aging population and improved diagnosing and treatment options. Additionally technology advances in telemedicine and telehealth are allowing elderly patients to remain in their homes as they age even though their health needs are increasing. All these advances and changes to payment structures are fueling the employment growth opportunities in healthcare. This book is intended for someone curious to learn more about a career in healthcare but not certain if it is right for them or if the industry would be a good fit for them. For the person who is already interested in pursuing a career in healthcare it provides added excitement to continue on this path. For the person who is less certain it explores in a narrative format the unique opportunities that are available in healthcare and career options that are not obvious to the general public. It is designed to provide added insights and stories that will inspire one to learn more about the field of healthcare and the many opportunities to consider. It will encourage readers to explore ways to gain hands-on experience to determine what is the best approach for them to take to start this journey. This book is also intended for those who currently work in healthcare but may be considering a different job in the field. | Careers in Healthcare and Beyond Tools Resources and Questions to Prepare You for What’s Next

GBP 31.99
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Process Redesign for Health Care Using Lean Thinking A Guide for Improving Patient Flow and the Quality and Safety of Care

Process Redesign for Health Care Using Lean Thinking A Guide for Improving Patient Flow and the Quality and Safety of Care

Process Redesign for Health Care Using Lean Thinking is a response to a simple but hard to answer question and is the result of the experiences of a working doctor who was also the chief safety and quality officer of an Australian teaching hospital. At this hospital he observed that the Emergency Department was staff by talented well-trained and respected doctors and nurses. The facilities were modern and the work load unexceptional but the department was close to melt down. Bad things were happening to patients everyone was blaming each other lots of things had been tried but nothing was getting better and no one could explain why. The problem was not a lack of technical knowledge or expertise the problem was that no one stood back and said what’s the best way to move 200 or 300 patients a day through the complicated and varying sequence of steps needed to sort out the many different problems that bring patients to our department? These challenges are faced by hospitals and health services all over the world. There are difficulties with patient flow congestion queues inefficient utilization of resources problems engaging clinical staff in improvement programs adverse incidents and budget constraints. Lean thinking and value stream analysis gives hospitals and health services struggling with these issues the insights they need to help themselves. This book provides a method that systematically turns those insights into working programs of service and system redesign. The book is divided into two sections. The first section gives the background to the approach and systematically works through the Process Redesign methodology step-by-step. The second section is a series of case studies that show the methodology in action what worked and what didn’t work. The goal of any process redesign is simple: the right care for the right person at the right time in the right place and right the first time. This book helps the people who work in hospitals and health services realize these goals by working together. | Process Redesign for Health Care Using Lean Thinking A Guide for Improving Patient Flow and the Quality and Safety of Care

GBP 48.99
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Machine Learning for Business Analytics Real-Time Data Analysis for Decision-Making

Machine Learning for Business Analytics Real-Time Data Analysis for Decision-Making

Machine Learning is an integral tool in a business analyst’s arsenal because the rate at which data is being generated from different sources is increasing and working on complex unstructured data is becoming inevitable. Data collection data cleaning and data mining are rapidly becoming more difficult to analyze than just importing information from a primary or secondary source. The machine learning model plays a crucial role in predicting the future performance and results of a company. In real-time data collection and data wrangling are the important steps in deploying the models. Analytics is a tool for visualizing and steering data and statistics. Business analysts can work with different datasets - choosing an appropriate machine learning model results in accurate analyzing forecasting the future and making informed decisions. The global machine learning market was valued at $1. 58 billion in 2017 and is expected to reach $20. 83 billion in 2024 - growing at a CAGR of 44. 06% between 2017 and 2024. The authors have compiled important knowledge on machine learning real-time applications in business analytics. This book enables readers to get broad knowledge in the field of machine learning models and to carry out their future research work. The future trends of machine learning for business analytics are explained with real case studies. Essentially this book acts as a guide to all business analysts. The authors blend the basics of data analytics and machine learning and extend its application to business analytics. This book acts as a superb introduction and covers the applications and implications of machine learning. The authors provide first-hand experience of the applications of machine learning for business analytics in the section on real-time analysis. Case studies put the theory into practice so that you may receive hands-on experience with machine learning and data analytics. This book is a valuable source for practitioners industrialists technologists and researchers. | Machine Learning for Business Analytics Real-Time Data Analysis for Decision-Making

GBP 48.99
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