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Integrating Business Management Processes Volume 2: Support and Assurance Processes

Integrating Business Management Processes: Volume 2: Support and Assurance Processes (978-0-367-48548-1) Shelving Guide: Business & Management The backbone of any organisation is its management system. It must reflect the needs of the organisation and the requirements of its customers. Compliance with legal requirements and ethical environmental practices contributes towards the sustainability of the management system. Whatever the state of maturity of the management this book one of three provides useful guidance to design implement maintain and improve its effectiveness. This volume provides a comprehensive coverage of the key support and assurance processes. Topics include document control communication marketing information systems and technology human resource management training and development customer relations management financial management and measurement and analysis to name a few. This book with its series of examples and procedures shows how organisations can benefit from satisfying customer requirement and the requirements of ISO standards to gain entry into lucrative markets. Titus De Silva is a consultant in management skills development pharmacy practice quality management and food safety and an advisor to the newly established National Medicines Regulatory Authority (NMRA) in Sri Lanka. | Integrating Business Management Processes Volume 2: Support and Assurance Processes

GBP 56.99

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Lean in Agriculture Create More Value with Less Work on the Farm

Responding to a recent surge in interest and application this book is the first to comprehensively address how Lean thinking and tools can be implemented in agriculture and agribusiness. This tactical guide breaks down barriers clearly depicting how improvement techniques originally developed for factories can derive the same powerful results on farms. Expert Lean farming consultants Susanne Pejstrup and Vibeke Fladkjaer Nielsen present these methods in a clear easy-to-read style accessible to farmers all over the world. Case studies from multiple farm types – including crops pigs and dairy cattle – demonstrate how respect for people continuous improvement and visual management techniques can improve resilience and profitability on the farm. Richly illustrated Lean in Agriculture appeals not only to farmers but to farm workers food processing companies veterinarians consultants and other stakeholders in the agribusiness sector. Key Features: Translates Lean thinking into agricultural terms. Takes a people-centric approach to a Lean agricultural production system. Serves as an implementation guide with clear writing and concise easy-to-follow instructions tailored to the agricultural sector. Illustrates agriculture-specific Lean implementation with a wide range of case studies and memorable images. | Lean in Agriculture Create More Value with Less Work on the Farm

GBP 31.99

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New Horizons in Standardized Work Techniques for Manufacturing and Business Process Improvement

Enabling management to verify that processes are being performed correctly and in an efficient manner standardized work provides limitless opportunities for process improvements. So much so that it has become a vital component of improvement efforts in Lean enterprise systems. New Horizons in Standardized Work: Techniques for Manufacturing and Business Process Improvement is an all-inclusive guide to applying standardized work principles to virtually any business in any industry. It facilitates a fundamental understanding of standardized work principles and the logic behind their development so readers can successfully extend and adapt them to their own work situation. It also: Supplies an accessible introduction to standardized work from a cyclic perspective Explains how to instill and maintain quality in work processes right from the get go Provides the foundational basis required to apply standardized work concepts to a wide range of work situations Includes several appendices with helpful tips and problem-solving tools In a step-by-step format this book discusses the relationship of the work period and the takt time as well as the importance of the three main worker interface levels in job design. It includes an array of examples that demonstrate how the concepts discussed can be applied across a range of industries including health care construction business processes and food services. | New Horizons in Standardized Work Techniques for Manufacturing and Business Process Improvement

GBP 170.00

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Integrating Business Management Processes Volume 1: Management and Core Processes

Integrating Business Management Processes: Management and Core Processes (978-0-367-48549-8 365816) Shelving Guide: Business & Management The backbone of any organisation is its management system. It must reflect the needs of the organisation and the requirements of its customers. Compliance with legal requirements and ethical environmental practices contributes towards the sustainability of the management system. Whatever the state of maturity of the management this book one of three provides useful guidance to design implement maintain and improve its effectiveness. This volume with its series of examples and procedures shows how organizations can benefit from satisfying customer requirements and the requirements of ISO standards to gain entry into lucrative markets. It provides a comprehensive coverage of the key management and core processes. Topics include the impact of management systems on business performance strategic planning risk management good manufacturing practices purchasing production and provision of services new product planning warehousing and logistics sales management and several other topics. This book along with its two companion volumes is a practical guide for real managers designed to help them manage their business more effectively and gain competitive advantage. Titus De Silva is a consultant in management skills development pharmacy practice quality management and food safety and an advisor to the newly established National Medicines Regulatory Authority (NMRA) in Sri Lanka. | Integrating Business Management Processes Volume 1: Management and Core Processes

GBP 56.99

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Lean Sustainability Creating Safe Enduring and Profitable Operations

The Japan Institute of Plant Maintenance defines safety as the maintenance of peace of mind. Without peace of mind or the serenity brought about by a safe working environment employees will be unwilling and even unable to focus their energies on production improvement. Thus it can be said that all improvement begins with safety. Winner of a 2013 Shingo Research and Professional Publication Award! A how-to manual on the proper integration of safety and environmental sustainability with Lean implementations Lean Sustainability: Creating Safe Enduring and Profitable Operations provides a proven recipe for achieving safety and sustainability excellence. This book is the result of the author‘s two decades of experience implementing Lean; Safety Health and Environmental (SHE); and sustainability processes in the chemical food and consumer products industries. It unveils valuable lessons learned and little-known tips for eliminating waste and increasing process efficiency while reducing safety incidents and the overall impact on the environment. The text illustrates how to use the SHE Pillar as a gateway to continuous improvement regardless of the improvement methodology you use. Bolstered with proven methodologies and real-world advice it introduces novel approaches for achieving safety and sustainability excellence including: Autonomous Safety‘supplying employees with the knowledge skills and motivation to work safely Triple Zero the achievement of zero accidents zero environmental incidents and zero losses Green Value Stream Mapping the application of Value Stream Mapping to environmental and sustainability issues Although there are many books on Lean sustainability and SHE few explain how to integrate these dynamic tools. Walking you through this process this book supplies the tools to create a synergy that wil | Lean Sustainability Creating Safe Enduring and Profitable Operations

GBP 180.00

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Achieving Lean Changeover Putting SMED to Work

Defined as the total process of converting a line or process from one product to another changeover will not only help your organization improve quality and flexibility but it will save thousands and sometimes even tens of thousands of dollars per hour. Achieving Lean Changeover: Putting SMED to Work is about the practical implementation of the single minute exchange of die (SMED) philosophy developed by Shigeo Shingo at Toyota. Although the book is principally about changeover of manufacturing packaging and assembly processes the general concepts and examples are also applicable in lighter industries that require turnover of processes including airlines hospitals operating rooms and food service. Filled with practical examples the book shares proven methods that can help you convert changeover downtime to productive uptime. It explains why reducing changeover time is important financially and provides a structured methodology to help you identify and implement improvement opportunities. The author addresses both the machinery issues with changeover/ SMED and the associated operational issues such as costs waiting times material movement documentation and product/component design. He also devotes a chapter to discussing in detail how to calculate the cost of changeover downtime an area that remains a mystery to many. Taking a holistic approach to changeover the text includes a chapter devoted to organizing changeover improvements keeping them on track and developing and implementing a formal changeover reduction program. Presenting time-tested methods and practical examples from a variety of industries it offers you the opportunity to reduce changeover time and cost and provide your organization with the flexibility needed to better satisfy your customers in three important dimensions: product variety responsiveness and price. | Achieving Lean Changeover Putting SMED to Work

GBP 170.00

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Lean for the Process Industries Dealing with Complexity Second Edition

Compared to its widespread implementation across almost all areas of production Lean improvement efforts lag within the process industries. While many innovators have successfully applied Lean principles to these industries during the past three decades most of those pioneering efforts were never recorded to guide the improvement efforts of others. Drawing on more than 40 years of application experience at one of the world’s largest chemical and materials manufacturers coupled with 10 years in private practice Peter King corrects this void by providing the first comprehensive resource written explicitly for change agents within the process industries. Focusing on areas where the improvement needs of the process industry differ from parts assembly manufacturing Lean for the Process Industries: Dealing with Complexity Second Edition: Covers each of the eight wastes commonly described in Lean literature looking at how they manifest themselves in process operations. Explains how to adapt value stream mapping for process operations. Shows how to identify the root causes of bottlenecks and how to manage them to optimize flow until they can be eliminated. Provides practical techniques to overcome the barriers which have prevented the application of Cellular Manufacturing to process operations. Discusses the role of business leadership in a Lean strategy describing both enabling and counter-productive management behaviors Since the publication of the first edition of this book Peter King has been busy consulting with food beverage gasoline additive and nutraceutical companies - these new experiences have broadened his perspectives on certain Lean processes and have given him a richer set of examples to discuss in this new edition. While Value Stream Mapping is a very powerful tool to understand flow bottlenecks and waste in an operation the traditional format as presented in many other books does not describe all of the data required to fully understand process flow and its detractors. This new edition highlights the necessary additions with examples of why they are useful. Product wheel scheduling achieves production leveling in a far more comprehensive and effective way than traditional heijunka methods. This edition has a more thorough description of the wheel concept and design steps and more examples from actual applications. | Lean for the Process Industries Dealing with Complexity Second Edition

GBP 48.99

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Lean in a High-Variability Business A Graphic Novel about Lean and People at Zingerman’s Mail Order

John Dewey famously pointed out 'We don't learn from experience. We learn from reflecting on experience. ' Here's your chance to learn as the three authors reflect on the (successful) struggle to build a Lean production and management system at Zingerman's Mail Order. Thousands of people visit and benchmark ZMO. This book delivers the backstory in a richly illustrated way. - Mike Rother author of the bestselling books Toyota Kata and The Toyota Kata Practice Guide This clever and highly engaging graphic novel details a story about one organization’s Lean journey with inspiration from the Toyota Way. Over the years common misunderstandings about what Lean is what the journey is like and how to advance have proliferated. Often these misunderstandings come from the way people simplistically talk and think about Lean as if it is some concrete thing that you insert into an organization and step back to watch the results. The authors however view the organization as a living system with interacting parts and constant exposure to the environment. It is dynamic so it’s hard to predict what obstacles you will face next. Just when you think you have it solved new challenges arise from the market competitors government regulations and every direction you turn to. When you look at your organization in this way you see Lean through a different lens. The goal is to make your processes and people into a more adaptive system so you can navigate through all the complexity and uncertainty to continually achieve your goals. This is how Toyota views things and they summarize the Toyota Way as continuous improvement and respect for people. Each person becomes a partner in struggling to learn and adapt and specific tools are used in very different ways throughout the company to accomplish their goals. The story presented here focuses on a small company called Zingerman’s Mail Order (ZMO). Tom Root was one of the founders of this spin-off of the Zingerman’s delicatessen. The deli was founded to bring high-quality artisanal food to Ann Arbor Michigan. The purpose of this book is not to provide a recipe for implementation – the authors want you to get a feeling for the struggle for the learning process. They explain and demonstrate many Lean tools within the context of the journey and how they were adapted for this particular business. Toyota kata became the centerpiece of developing scientific thinking skills to begin to bring continuous improvement to life. | Lean in a High-Variability Business A Graphic Novel about Lean and People at Zingerman’s Mail Order

GBP 24.99

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GPS for Success Skills Strategies and Secrets of Superachievers

Next to food and clothing achieving personal and professional success is rated at the very top of the hierarchical order of human needs. Everybody wants to be somebody! In this ultimate success book that includes timeless information for generations to come the author has meticulously chronicled proven skills strategies and secrets that if regularly followed will empower the reader to live the life that they imagine. Just like your car’s or phone’s GPS these life navigation skills can get you from where you are to where you want to go in your career. In addition critically important knowledge and abilities including job interviewing must-know people skills writing and public speaking are covered. In this book the author has scoured the world’s literature on these topics and interviewed highly successful people to provide one-stop shopping regarding the most proven and practical recommendations for future career success. He has also peppered the text with personal experiences and motivational/inspirational success stories as well as testimonials/sage advice/quotes from the world’s most successful people -past and present. The key objectives of this book are to: Highlight the foundational factors underlying future career success: love what you do; realize that your behaviors largely determine your luck in life; emphasize that highly successful people take 100% responsibility for their actions and destiny; and that the secret to success involves the selfless serving of others. The rewards return—through a boomerang effect. Provide specific examples and inspirational stories highlighting 10 critical behavioral skills for success. These include: look for the good in people and situations; how to activate the law of attraction; establish goals in writing (if it’s not on paper it’s vapor); take action (#1 success characteristic); know that persistence pays; ask for things you want; enhance your speaking writing and interviewing skills; why it’s important to work with and learn from people you want to emulate; the essence of superb people skills (e. g. integrity making others feel important); and to regularly apply the law of sow and reap. Detail complementary approaches tactics and perspectives that can help you achieve your breakthrough (major) life goals. These include: time management skills and the 80/20 rule; looking for greener pastures; showcasing your talents (visibility → opportunities); committing to never-ending improvements in performance service (or products); embracing discipline/focus/sacrifice; routinely exceeding people’s expectations; striving for greater rewards; and seeing an ocean of opportunities before you. In aggregate these yield BIG rewards in life. Provide a potpourri of related topics including unlooked-for opportunities; leadership and bringing out the best in those around you; avoiding overcautiousness; volunteering (raising your hand); reframing future commitments; the power (and magic) of an unexpected thank you note; and the disproportionate dividends and good karma that result from giving back and mentoring others. | GPS for Success Skills Strategies and Secrets of Superachievers