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The Executive's Guide to AI and Analytics The Foundations of Execution and Success in the New World

The Executive's Guide to AI and Analytics The Foundations of Execution and Success in the New World

The Problem? Companies are failing to deliver on AI and analytics with over half stating they are not yet treating data as a business asset. Over half admit that they are not competing on data and analytics. Seven out of 10 companies in a 2020 MIT study reported minimal or no impact from AI so far. Among the 90% of companies that have made some investment in AI fewer than 2 out of 5 (40%) report business gains from AI in the past three years. And only about 25% of organizations have actually forged this data-driven culture. Is investment lacking? No. Companies now are spending more than ever in data analytics and AI technologies. Is it a lack of technology? No. There are fascinating breakthroughs occurring on all fronts with image voice and streaming pattern recognition on the forefront. Is it a lack of technical talent? Not really. While some studies cite that we need to train more data scientists developers and related professionals the curve of demand by supply is dampening. Is it a lack of creating an executable strategic plan? Yes. While there has been a lot of strategic wishing organizations lack meaningful strategic plans. Specifically the development of executable strategies and the leadership to see these strategies brought to fruition. This is the problem. Lack of execution and lack of incorporating key components that align and enable execution of the business strategy to delivery is killing AI and analytics programs. Scott Burk and Gary D. Miner have written this book for executives at all levels who are charged with executing on analytics that need to address this issue. The book provides unique insights into repairing the gaps that programs need to fill to provide value from analytics programs. It complements their three-part series It’s All Analytics! by focusing on leadership decisions that augment data literacy organizational architecture and AI case studies. | The Executive's Guide to AI and Analytics The Foundations of Execution and Success in the New World

GBP 28.99
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The Principles of Scientific Management by Frederick Taylor

The BASICS Lean Implementation Model Lean Tools to Drive Daily Innovation and Increased Profitability

The Basics of Performance Measurement

The Remote Work Handbook The Definitive Guide for Operationalizing Remote Work as a Competitive Business Strategy

The Remote Work Handbook The Definitive Guide for Operationalizing Remote Work as a Competitive Business Strategy

The Remote Work Handbook: The Definitive Guide for Operationalizing Remote Work as a Competitive Business Strategy is for readers seeking to leverage the business benefits of a flexible remote workforce. It is a practical guide for building and implementing remote work at any size organization. C-suite executives operation leaders business owners or entrepreneurs who recognize the workplace is changing can use it to re-tool their operations for a strategic business advantage. Mari Anne Snow the author is a recognized remote work expert with over 20 years of experience leading remote teams and has re-written the rules of leadership to unlock the potential in remote and distributed teams. In this book she shares all her secrets. The book explores the untapped potential of remote teams and lays out the business case for adopting a new flexible workplace model to build organizational resilience and a competitive edge. It takes the reader through the step-by-step process of constructing a remote work operating model staging an implementation then institutionalizing and sustaining the change. It includes down-to-earth professional and personal stories that alert the reader to the top priorities and operational realities they will face as they craft their own implementation plan for operationalizing remote work at their company. | The Remote Work Handbook The Definitive Guide for Operationalizing Remote Work as a Competitive Business Strategy

GBP 28.99
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LeanSpeak The Productivity Business Improvement Dictionary

LeanSpeak The Productivity Business Improvement Dictionary

This dictionary specific to lean business processes contains over 500 terms used in lean management and manufacturing. Easy to access accurate and comprehensive LeanSpeak will become the desktop tool of choice for lean manufacturing practitioners from the shop floor to the corner office. Here are some examples of entries in LeanSpeak:gemba: Japanese word of which the literal translation is the real place. In the manufacturing field gemba means the shop floor where the actual product is being made as contrasted to the office where support services are provided. lean: shorthand to refer to a lean manufacturing system of which the Toyota Production System is the foremost example that has relatively little non-value-adding waste and maximum flow. The term has been used pejoratively to refer to anti-labor practices intending to reduce the number of workers within a company and to strong-arm tactics with suppliers. takt time: the rate at which product must be turned out to satisfy market demand. It is determined by dividing the available production time by the rate of customer demand. For example if customers demand 240 widgets per day and the factory operates 480 minutes per day takt time is two minutes. If customers want two new products designed per month takt time is two weeks. It is a calculated number not a reflection of your capability. It sets the pace of production to match the rate of customer demand. Also available as an ebook in Microsoft Reader Adobe Acrobat Reader or Palm Reader formats. | LeanSpeak The Productivity Business Improvement Dictionary

GBP 170.00
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The Performance Management Systems Playbook Integrating the ISO 56002 and 56004 Standards Into Your Business Operations

The Performance Management Systems Playbook Integrating the ISO 56002 and 56004 Standards Into Your Business Operations

The objective of the ISO 56002 standard is to provide a framework on how to build an innovation ecosystem that can be sustained over time. Similar to the quality management system that ISO established decades ago this standard provides instructions related to best practices on how to establish an Innovative Management System within an organization. However it does not provide guidance on how to implement and/or use the standard. The ISO Standard 56004 Innovation Management Assessment was designed to define the maturity level of an organization's Innovation Management System. The primary purpose of most Innovative Management Systems is to process a continuous flow of new and highly creative outputs that will meet external customers’ needs and expectations. The users of ISO 56002 and 56004 know that they are what to do documents. This book however shows you how to do it! Both ISO Standard 56002 and 56004 are focused on improving the organization's innovative management system. This book focuses on how to train employees on how to use the system to add value to the organization’s stakeholders. There are no books out on the subject – this book greatly assists managers business leaders entrepreneurs and consultants seeking help in using the innovation management system effectively and efficiently. Essentially this book presents an effective marriage between the innovative management system and how it will operate when it becomes part of the operating procedures. | The Performance Management Systems Playbook Integrating the ISO 56002 and 56004 Standards Into Your Business Operations

GBP 38.99
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The Elephant in the Room Engaging with the Unsaid in Groups and Organizations

The Elephant in the Room Engaging with the Unsaid in Groups and Organizations

A group is working on a business challenge. The group members are under pressure. They have a lot to accomplish and a limited amount of time. After first attempting to develop an overview of their common task they try to make a plan to ensure an efficient group process. The planning is proving difficult. We’ve all been there. We are in a working group or at a meeting discussing a topic or a challenge and all the while as a separate track running underneath our conversation there is a subtext that no one explicitly addresses. This is an example of ‘the elephant in the room. ’ Most of us notice the elephant it gets in the way and it’s difficult to deal with until someone points at it and says ‘There it is let’s take a look at it and reduce its impact. ’ With an engaging use of examples and questions the book addresses how we can best deal with the elephant and thus promote job satisfaction creativity and productivity. In the context of action what we notice often recedes into the background and gradually slips out of focus until we eventually reconnect with our need to reflect and recreate a space for it. This book addresses the challenge of focusing on holding on to and acting on what we notice ‘in the middle of it all. ’ Maintaining a simultaneous focus on task and process – what we do and what we notice – is what I define as ‘double awareness. ’ Double awareness is not only a core capacity but also a core challenge. The aim of the book is to promote understanding and awareness of this core challenge and to inspire both reflection and action in anyone wishing to improve their capacity for double awareness. How can we define and understand the practice of mindful avoidance? And can we as members of groups and organizations begin to practice mindful action by engaging in and acting on what we notice in real time? | The Elephant in the Room Engaging with the Unsaid in Groups and Organizations

GBP 26.99
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The Toyota Mindset The Ten Commandments of Taiichi Ohno

The Authentic Leader Using the Meisner Technique for Embracing the Values of Truthful Leadership

The Authentic Leader Using the Meisner Technique for Embracing the Values of Truthful Leadership

Using clear and simple exercises adapted for leadership development from the world-renowned Meisner Technique The Authentic Leader will help you discover first-hand what it means to build your authentic leadership skills in a clear technical way. This book presents a version of the Meisner technique that has been thoughtfully modified for the purposes of leadership training. It aims to train leaders to be fully authentic in their responses in the most efficient way and to let their responses be filtered by their abilities to deeply interpret and thrive within the psychological realities of the circumstances they are entering be it their own or other people’s. The exercises in this book teach that effective leadership skills are about getting the attention off of oneself and allowing for a type of interpersonal determinism to bring out a leader’s truthful responses. This text breaks open the conversation on leadership and business skills in a whole new way using an established although largely unknown method in the business world that will help leaders engage in the values of great leadership and train their own abilities to have presence be dynamic be magnetic and know how to read any situation and thrive within it. Whether you are green in your career or at the head of a nation an aspiring leader or an educator looking to use this material this work develops and nourishes powerful leadership in unconventional effective and dynamic ways. | The Authentic Leader Using the Meisner Technique for Embracing the Values of Truthful Leadership

GBP 31.99
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Lean Development and Innovation Hitting the Market with the Right Products at the Right Time

Lean Development and Innovation Hitting the Market with the Right Products at the Right Time

Using Toyota's principles for product and process development this book focuses the implementation of the Lean system during the past 10 years in dozens of corporations across various industries. The book highlights all steps on the journey from common trouble area to remarkable results. As it is written by a manager for other managers it contains real work discoveries and insights. The author provides case studies from many different fields of application. The reader gains insight on US and European companies that successfully streamlined their innovation and product-development processes. These companies have overcome difficult periods and major challenges thanks to the ability to innovate with new Lean methodologies and above all a new workplace culture and mindset. The goal of this book is to help managers successfully apply Lean principles in the innovation and development area of their company while benefitting from the author's lessons learned during his many years of capitalized experience. This book provides a comprehensive framework that supports step-by-step the successful application of Lean principles in the innovation and development areas of the company. Readers learn how to drastically reduce the time required to develop products and discover and eliminate hidden costs and critical waste while increasing value for customers. | Lean Development and Innovation Hitting the Market with the Right Products at the Right Time

GBP 31.99
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The Business of the Metaverse How to Maintain the Human Element Within this New Business Reality

Renovating Healthcare IT Building the Foundation for Digital Transformation

The Handbook for Market Research for Life Sciences Companies Finding the Answers You Need to Understand Your Market

The Handbook for Market Research for Life Sciences Companies Finding the Answers You Need to Understand Your Market

As innovation moves from the lab to the market a new research phase begins for the entrepreneur: the market research phase. Inspired by a new technology that can change the world critical questions need to be addressed. Is there a market for my innovation? Who are my clients? What do they need? Is my innovation filling that gap in the market? Who are my competitors? How are they approaching the market? If these questions are unaswered entrepreneurs meet potential investors or partners with only a basic understanding of their market. The objective of this book is to fill this gap. It is a practical manual that gives entrepreneurs real-world advice and tools to build a solid market model. The book provides tips models and tools entrepreneurs can use to collect interpret and present their market and integrate it into their business plan. What the entrepreneur learns in this book will help him throughout his journey. After going over the market research process he will learn how to design and use a number of market research tools and how to adapt them in a life science context. From building a web survey to preparing interviews to doing your own secondary research this handbook will help him gain a comprehensive understanding of how to perform his own market research activities and how to analyze his data. Finally a number of frameworks (such as the TAM-SAM-SOM as well as the KANO Model) are described so that he can efficiently share what he has learned using models that simply yet effectively shares findings. | The Handbook for Market Research for Life Sciences Companies Finding the Answers You Need to Understand Your Market

GBP 52.99
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5S for the Office Organizing the Workplace to Eliminate Waste

5S for the Office Organizing the Workplace to Eliminate Waste

Although office and administrative activities are usually 60 percent of the production costs in most manufacturing organizations these areas often get excluded during lean initiatives. To achieve lean office activities must fully support shop floor manufacturing operations to eliminate waste. The adoption of 5S throughout all office and administrative functions is the first step to increase efficiency. In 5S for the Office: Organizing the Workplace to Eliminate Waste Tom Fabrizio and Don Tapping bring the concepts of the 5S System - effective tools for the elimination of waste on the shop floor - into the office environment. The activities at the heart of 5S for the Office (organizing ordering cleaning standardizing and sustaining all of these) are completely logical. They are the basic rules for managing any effective workplace. However it is the systematic method with which the 5S system approaches these activities that makes it unique. This book is a blueprint for building a Lean foundation for your office Readers of this book can immediately apply the concepts of 5S to their office and administrative activities resulting in the elimination of waste reduced production costs and increased profits. To introduce the 5S system and sell its use to executives as well as workers consider purchasing - ; 5S System: An Introduction DVD Catalog no. PP5934 Adhering to the principle of efficiency that defines this revolutionary and proven system this video succinctly explains what is involved who should participate and what it will take to get started. | 5S for the Office Organizing the Workplace to Eliminate Waste

GBP 170.00
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Managing Millennials The Ultimate Handbook for Productivity Profitability and Professionalism

Managing Millennials The Ultimate Handbook for Productivity Profitability and Professionalism

The Millennial workforce has different goals and objectives than previous generations and possesses a unique perspective that is unlike any other employee group. Nevertheless instead of incorporating a management style that is conducive to getting the best out of Millennials business leaders incorrectly attempt to manage this subset of the workforce the same way they manage employees from previous generations. This must change! Archaic methods of management do not deliver success with a new breed of employee. Instead the outdated model leaves Millennials uninspired and lacking the desire to produce results. To get the best out of Millennials it is imperative for leaders to modify their current management style. With over 55 million Millennials working in the United States the largest demographic in the workplace it is critical that they are managed effectively if companies are going to succeed. Managing Millennials: The Ultimate Handbook for Productivity Profitability and Professionalism delivers a profound understanding of what motivates Millennials generates increased awareness of the different ideologies and preferences each generation in the workplace values and most importantly provides specific actions you can use to understand and motivate Millennials and transform your organization. | Managing Millennials The Ultimate Handbook for Productivity Profitability and Professionalism

GBP 24.99
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The Toyota Way of Dantotsu Radical Quality Improvement

The Toyota Way of Dantotsu Radical Quality Improvement

In this book author Sadao Nomura taps into his decades of experience leading and advising Toyota operations in a wide variety of operations to tell the story of radical improvement at Toyota Logistics & Forklift (TL&F). This book tells in great detail what the author did with TL&F how they did it and the dramatic results that ensued. TL&F has long been a global leader in its industry. TL&F is part of Toyota Industries Corporation which was founded by Toyota Group founder Sakichi Toyoda almost 100 years ago. Sakichi Toyoda is legendary in the Lean community as the originator of the all-important JIDOKA pillar of TPS which ensures 1) built-in quality and 2) respect for people through ensuring that technology works for people rather than the other way around. Although TL&F seemed to be performing well insiders knew that as the founding company of the Toyota group it needed to do better especially in the quality performance of its global subsidiary operations. But improvement would not be easy in a company that already prided itself in its history as an exemplar in providing highest quality products and services. In 2006 TL&F requested assistance from Sadao Nomura. The initial request was for Mr. Nomura to support quality improvement in three global operations that had become part of TL&F through acquisition: US Sweden and France. Improvement was expected at these affiliates but the dramatic nature of the improvement was not. Further the improvement activities were so powerful that they were also instituted at the parent operations in Japan. Over a period of almost ten years the company with the name most associated with product quality experienced quality improvement unparalleled in its history. Dantotsu means extreme radical or unparalleled. | The Toyota Way of Dantotsu Radical Quality Improvement

GBP 39.99
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The Lean CFO Architect of the Lean Management Accounting System

The Basics of Benchmarking

Phoenix Leadership The Healthcare Executive’s Strategy for Relevance and Resilience

Phoenix Leadership The Healthcare Executive’s Strategy for Relevance and Resilience

Today’s healthcare leaders are facing challenges unlike ever before. New healthcare laws reimbursement models and regulations unnerve even the most senior of leaders resulting in increasingly shorter tenures of those in leadership positions. The modern healthcare leader needs to be increasingly resilient but all relevant to their organizations and the industry. Phoenix Leadership: The Healthcare Executive’s Strategy for Relevance and Resilience provides a brand new innovative concept that of the Phoenix Leader with proven strategies and approaches to evolve your leadership approach to one that is flexible powerful and effective. The attributes of the Phoenix Leader include:A strong sense of selfEffective interpersonal relationshipsAbility to build an empowered workforceInnovativeResilience This book introduces a brand-new paradigm created by Val Gokenbach for leadership in complex organizations and provides effective strategies that will guide leaders in the healthcare field. Val possesses a doctoral degree in Management and organizational leadership and has been a healthcare executive for over 40 years. She is also a leadership consultant professor executive coach and author on leadership topics. You as a healthcare leader will learn to reinvent yourself by putting her proven concepts into effect to become a Phoenix in your organization. | Phoenix Leadership The Healthcare Executive’s Strategy for Relevance and Resilience

GBP 31.99
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The Logics of Healthcare The Professional’s Guide to Health Systems Science

The Logics of Healthcare The Professional’s Guide to Health Systems Science

Most of the current literature on healthcare operations management is focused on importing principles and methods from manufacturing. The evidence of success is scattered and nowhere near what has been achieved in other industries. This book develops the idea that the logic of production and production systems in healthcare is significantly different. A line of thing that acknowledges the ingenious characteristics of health service production is developed. This book builds on a managerial segmentation of healthcare based on fundamental demand-supply constellations. Demand can be classified with the variables urgency severity and randomness. Supply is constrained by medical technology (accuracy of diagnostics efficacy of therapies) patient health behavior (co-creation of health) and resource availability. Out of this emerge seven demand-supply-based operational types (DSO): prevention emergencies one-visit electives cure care and projects. Each of these have distinct managerial characteristics such as time-perspective level of co-creation value proposition revenue structure productivity and other key performance indicators (KPI). The DSOs can be envisioned as platforms upon which clinical modules are attached. For example any Emergency Department (ED) must be managed to deal with prioritization time-windows agitated patients the necessity to save and stabilize and variability in demand. Specific clinical assets and skill-sets are required for say massive trauma strokes cardiac events or poisoning. While representing different specialties of clinical medicine they when applied in the emergency – context must conform to the demand-supply-based operating logic. A basic assumption in this book is that the perceived complexity of healthcare arises from the conflicting demands of the DSO and the clinical realms. The seven DSOs can neatly be juxtaposed on the much-used Business Model Canvas (BMC) which postulates the business model elements as value proposition; customer segments channels and relations; key activities resources and partners; the cost structure; and the revenue model. | The Logics of Healthcare The Professional’s Guide to Health Systems Science

GBP 39.99
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The Handbook of Continuing Professional Development for the Health Informatics Professional

The Handbook of Continuing Professional Development for the Health Informatics Professional

Engaging in ongoing continuing professional development (CPD) is a strategic imperative for the health informatics professional. In our global economy healthcare is fast-paced dynamic and ever-changing. While this rapid change is both exciting and exhausting digital health transformation is positively impacting lives today and every day in ways not previously imagined. Faced with a COVID-19 pandemic that has forever changed the landscape of health and care delivery global health and care stakeholders must ensure that our ecosystem continues to rapidly evolve through innovation government and ministry incentives and technological advancements to reach citizens everywhere. For these reasons health informaticists must embrace lifelong learning to ensure they have the professional competencies to advance initiatives that positively impact patient care. The Handbook of Continuing Professional Development for the Health Informatics Professional Second Edition has adapted to the evolving needs of health and care professionals everywhere. The Handbook provides the rationale and the resources to do so and serves as a reference to enhance one’s career. No other comprehensive resource exists to assist health informaticists in developing and maintaining their professional competencies. Written as a contributed compilation of topics by leading practitioners the book discusses the most critical competencies needed to ensure understanding of the vast health and care ecosystem while also highlighting industry influences that shape the very evolution of health information and technology. About HIMSS The Healthcare Information and Management Systems Society (HIMSS) is a global advisor thought leader and member association committed to transforming the health ecosystem. As a mission-driven non-profit HIMSS offers a unique depth and breadth of expertise in health innovation public policy workforce development research and analytics to advise leaders stakeholders and influencers from across the ecosystem on best practices. With a community-centric approach our innovation engine delivers key insights education and engaging events to healthcare providers payers governments startups life sciences and other health services organizations ensuring they have the right information at the point of decision. HIMSS has served the global health community for more than 60 years with focused operations across North America Europe the United Kingdom the Middle East and Asia-Pacific.

GBP 38.99
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The Framework for Innovation A Guide to the Body of Innovation Knowledge

The Framework for Innovation A Guide to the Body of Innovation Knowledge

The innovation infrastructure and master plan described in this book offers a detailed and comprehensive approach to one of the most difficult and challenging problems facing entrepreneurs involved in innovation at any scale enterprise: the problem of how to govern your organization’s innovation initiatives in the middle of turbulent change. Progress in any field requires the development of a framework a structure that organizes the accumulating knowledge enables people to master it and unifies the key discoveries into a set of principles that makes them understandable and actionable. For starters successful innovation requires an integrated design process beginning with integration in the design of the enterprise the design of the product along with the design and implementation of new technologies. Such an integrated design effort requires good collaboration and management of the design framework and should be supported by efficient knowledge management techniques and tools; If innovation is to help a business grow and improve its competitiveness it is also important to plan the innovation carefully. This book provides a holistic multidisciplinary framework that will enable your organization and its leaders to take a strategic approach to innovation. The framework combines non-traditional creative approaches to business innovation with conventional strategy development models. The framework model brings together perspectives from many complementary disciplines: the non-traditional approaches to innovation found in the business creativity movement; multiple-source strategy consulting; the new product development perspective of many leading industrial design firms; qualitative consumer/customer research; future-based research found in think tanks and traditional scenario planning; and organizational development (OD) practices that examine the effectiveness of an organization’s culture processes and structure. Though some ideas may just fall from the sky or come out of the blue an organization should also have a strategic vision of how the business and the enterprise will successfully develop. It should not just wait for the innovation to arrive arbitrarily but rather proactively plan for innovation incorporating market trends the competitive landscape new technology availability and changes in customer preferences and trends in order to create a flexible in-house innovation process. Such an enterprise will also pro-actively manage the knowledge supply chain that supports innovation as outlined in this book #7 of Management Handbook for Results series. The framework outlined in this handbook consists of a well-integrated cohesive set of practices that inspires imaginative innovation teams to look beyond the obvious and explore a broad range of possibilities to identify significant opportunities and make informed decisions about the most promising paths to pursue. The goal is to create a shared vision for growth along with defining pragmatic action plans that bridge from the future back to the present while attempting to align the organization around the requirements for success. | The Framework for Innovation A Guide to the Body of Innovation Knowledge

GBP 39.99
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The Art of Compassionate Business Main Principles for the Human-Oriented Enterprise

The Art of Compassionate Business Main Principles for the Human-Oriented Enterprise

There are several well-ingrained assumptions regarding the dynamics of work and business activities which can be refuted. Some examples of these widespread assumptions in business and work environments are employees being viewed as commodities competitors perceived as threats companies’ resources seen as limited and customers perceived as scarce and difficult. All this leads to the question: Is there a way to perform business activities more humanely? The second edition of this book challenges the reader to change the way they perform in business situations and become more focused on the human aspects of business activities. The users of this knowledge and those affected by them will undergo a profound transformation in the way they perform business activities. They will benefit from gradually testing and implementing the guidelines conveyed in this book both in the business environment and in the workplace. When readers put these principles into practice positive ripple effects are bound to affect other stakeholders of the organisation they work for or own. The author has refreshed all the concepts and examples introduced in the first edition which include aspects related to mission and vision passion business mindset organisational learning improvement of business conversations use of constructive criticism and betterment of relationships with the most relevant stakeholders (customers suppliers intermediaries community employees etc. ). The author also includes a discussion of creativity and the innovation process as well as other relevant aspects related to a healthy business environment and provides various real-life examples of companies which have adopted a loving attitude towards their stakeholders – which has become so important in the current business environment. | The Art of Compassionate Business Main Principles for the Human-Oriented Enterprise

GBP 38.99
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The Basics of Quality Auditing