3.280 results (0,22844 seconds)

Show all filters

Brand

Merchant

Price (EUR)

Reset filter

Products
From
Shops

The Routledge Companion to Virtue Ethics

The Routledge Companion to Virtue Ethics

Virtue ethics is on the move both in Anglo-American philosophy and in the rest of the world. This volume uniquely emphasizes non-Western varieties of virtue ethics at the same time that it includes work in the many different fields or areas of philosophy where virtue ethics has recently spread its wings. Just as significantly several chapters make comparisons between virtue ethics and other ways of approaching ethics or political philosophy or show how virtue ethics can be applied to real world problems. | The Routledge Companion to Virtue Ethics

GBP 46.99
1

Giving Voice to Values-based Leadership How to Develop Good Organizations Through Work on Values

Giving Voice to Values-based Leadership How to Develop Good Organizations Through Work on Values

The complexity facing today’s organizations calls for a rethinking of leadership. The world is facing grand challenges for people and the planet. Leaders and employees bear the responsibility of formulating strategies grounded in strong values. These strategies aim to foster the growth of sustainable organizations and promote ethical work practices. This book gives voice to values-based leadership and provides a method for leaders to develop a values-based organizational culture. Values play a role on many levels in how we work as individual leaders in teams and in organizations and in how organizations approach societal challenges. Values can be a compass or orientation point giving direction for decisions and actions. Awareness of values can make organizational responsibilities clearer and give a sense of meaning to work and help leaders to create organizations where corporate moral and social values are embedded at every level. This book gives insight into a Scandinavian values-based leadership model built on the institutional leadership tradition. It provides processes and practices that leaders can use to develop organizations where values are continuously nurtured. The book provides practical ideas of how leaders can work on becoming conscious of both the organization’s explicit and implicit values as well as working on the direction of the organization and its broader organizational culture. This book will be an invaluable resource for both practitioners and graduate students interested in leadership and organizational development. | Giving Voice to Values-based Leadership How to Develop Good Organizations Through Work on Values

GBP 44.99
1

Family Therapy An Introduction to Process Practice and Theory

Family Therapy An Introduction to Process Practice and Theory

Family Therapy: An Introduction to Process Practice and Theory is a primer for students professionals and trainees to understand how family therapists conceptualize the problems people bring to therapy utilize basic therapeutic skills to engage clients in the therapeutic process and navigate the predominant models of family therapy. This text walks readers through each of these main areas via a straightforward writing style where they are provided with exercises and questions to help them develop the basic concepts and tools of being a family therapist. Upon finishing this book students will have the foundational skills and knowledge needed to work relationally and systemically with clients. | Family Therapy An Introduction to Process Practice and Theory

GBP 48.99
1

Proposing Empirical Research A Guide to the Fundamentals

Proposing Empirical Research A Guide to the Fundamentals

Proposing Empirical Research: A Guide to the Fundamentals provides step-by-step instructions for students who will be writing their first research proposal in the social and behavioral sciences and using both quantitative and qualitative methods. The structure of the book enables students to work independently with confidence while writing the first drafts of their proposals. Each major section is divided into short topics and for each topic students are asked to complete an exercise that leads them toward the goal of preparing a proposal. Numerous illustrative examples throughout the book make the recommendations for proposal writing come alive. In addition the 10 model proposals provided at the end of the book illustrate proposal writing and provide material for classroom discussions. New to the Sixth Edition: Updates throughout to reflect research and learning in the digital/online environment e. g. online surveys digital organization tools digital recruitment methods for research and digital databases records and archives. Discussion of qualitative methods. Updated references model proposals end of chapter exercises etc. Proposing Empirical Research is ideal for use in research methods classes where students write a proposal as a term project thesis/dissertation preparation classes senior research seminars where proposing and conducting research is a culminating undergraduate activity and any graduate-level seminar in which the instructor wants to incorporate a project that will engage students in critical thinking about the content area. | Proposing Empirical Research A Guide to the Fundamentals

GBP 52.99
1

Introduction to Group Therapy A Practical Guide Third Edition

Introduction to Group Therapy A Practical Guide Third Edition

The main objective of Introduction to Group Therapy is to give the reader a solid understanding of group therapy while simultaneously creating scholars in the group therapy paradigm. This unique book combines theory and practice in a reader-friendly format presenting practical suggestions to guide both students and novice group therapists through the nuts and bolts of running a group. This third edition continues the clinically relevant and highly readable work of the previous editions demonstrating the therapeutic power group therapy has in conflict resolution and personality change. A proven resource for introductory and advanced coursework the book promotes group therapy at the grassroots level – students – where it has the most opportunity to be put into effect. | Introduction to Group Therapy A Practical Guide Third Edition

GBP 48.99
1

A Counseling Primer An Orientation to the Profession

A Counseling Primer An Orientation to the Profession

A Counseling Primer second edition introduces students to the profession of counseling reviews its training curriculum discusses current professional standards and presents basic counseling skills. The text is designed to answer students’ most commonly asked questions around the who what where when why and how of counseling. Updated and aligned with the eight 2016 CACREP core areas the second edition includes new chapters by experts from seven entry-level specialty areas including school counseling career counseling and mental health counseling. The book also contains useful features to enhance the learning experience including case examples class handouts and activities a sample syllabus discussion questions and more. A variety of online resources including instructor’s manual PowerPoint slides tests class activities and student supplements are also available for download. In a comprehensive and accessible format A Counseling Primer second edition provides students with a succinct up-to-date picture of the counseling profession and the tools they need to make their contribution to the field. | A Counseling Primer An Orientation to the Profession

GBP 48.99
1

Warfare in Pre-British India – 1500BCE to 1740CE

Warfare in Pre-British India – 1500BCE to 1740CE

This book presents a comprehensive survey of warfare in India up to the point where the British began to dominate the sub-continent. It discusses issues such as how far was the relatively bloodless nature of pre-British Indian warfare the product of stateless Indian society? How far did technology determine the dynamics of warfare in India? Did warfare in this period have a particular Indian nature and was it ritualistic? The book considers land warfare including sieges naval warfare the impact of horses elephants and gunpowder and the differences made by the arrival of Muslim rulers and by the influx of other foreign influences and techniques. The book concludes by arguing that the presence of standing professional armies supported by centralised bureaucratic states have been underemphasised in the history of India. | Warfare in Pre-British India – 1500BCE to 1740CE

GBP 44.99
1

A Practical Guide to Cost Engineering

A Practical Guide to Cost Engineering

A Practical Guide to Cost Engineering aims to show you how to work as a cost engineer out in the real world. Written by an experienced cost engineer and training program developer this book introduces the practical side of cost management (cost estimation cost reduction and cost control) through real cases and realistic examples from a diverse range of engineering-based projects. With examples from nuclear oil and gas and renewable energy sectors the book introduces and demonstrates the activities of the cost engineer throughout a project life cycle. The content is divided into logical sections covering basic concepts cost estimation cost control economic feasibility sustainability and more and the chapters are packed full of features such as definitions formulas exercises and examples. The focus is on providing a practical approach where the reader can first understand a concept and then apply it using an Excel tool developed by the author which allows the reader to simulate different scenarios and results. The simple approach focusing on essential information backed up by practical scenarios presented in this book allows cost engineers and related professionals to execute and understand their activities develop their professional skills and even develop in-house training programs.

GBP 54.99
1

The Housing Design Handbook A Guide to Good Practice

The Housing Design Handbook A Guide to Good Practice

Everyone deserves a decent and affordable home a truth (almost) universally acknowledged. But housing in the UK has been in a state of crisis for decades with too few homes built too often of dubious quality and costing too much to buy rent or inhabit. It doesn’t have to be like this. Bringing together a wealth of experience from a wide range of housing experts this completely revised edition of The Housing Design Handbook provides an authoritative comprehensive and systematic guide to best practice in what is perhaps the most contentious and complex field of architectural design. This book sets out design principles for all the essential components of successful housing design – including placemaking typologies and density internal and external space privacy security tenure and community engagement – illustrated with case studies of schemes by architecture practices working across the UK and continental Europe. Written by David Levitt and Jo McCafferty – two recognised authorities in the field – and with contributions from more than twenty other leading practitioners The Housing Design Handbook is an essential reference for professionals and students in architecture and design as well as for government bodies housing associations and other agencies involved in housing. | The Housing Design Handbook A Guide to Good Practice

GBP 46.99
1

Geographies of Development An Introduction to Development Studies

Geographies of Development An Introduction to Development Studies

Now in its fourth edition Geographies of Development: An Introduction to Development Studies remains a core balanced and comprehensive introductory textbook for students of Development Studies Development Geography and related fields. This clear and concise text encourages critical engagement by integrating theory alongside practice and related key topics throughout. It demonstrates informatively that ideas concerning development have been many and varied and highly contested - varying from time to time and from place to place. Clearly written and accessible for students who have no prior knowledge of development the book provides the basics in terms of a geographical approach to development what situation is where when and why. Over 200 maps charts tables textboxes and pictures break up the text and offer alternative ways of showing the information. The text is further enhanced by a range of pedagogical features: chapter outlines case studies key thinkers critical reflections key points and summaries discussion topics and further reading. Geographies of Development continues to be an invaluable introductory text not only for geography students but also anyone in area studies international studies and development studies. | Geographies of Development An Introduction to Development Studies

GBP 48.99
1

Introduction to the Principalship Theory to Practice

Introduction to the Principalship Theory to Practice

The second edition of this textbook from respected author team Kaplan and Owings explores how principals can effectively build a culture around student achievement. Introduction to the Principalship a second edition closely aligned with NELP (2018) standards helps aspiring principals understand how to develop a vision for improvement make decisions and manage conflict build teachers’ capacity communicate monitor the organization’s performance and create a school climate of mutual respect. This important book provides readers with various leadership concepts to inform their practice as well as the cognitive and practical tools to evaluate and prioritize what leadership actions to take. Each chapter offers opportunities for readers to create personal meaning and explore new ways of doing leadership to advance a positive person-focused environment. Providing both the theoretical framework and skills for effective practice Introduction to the Principalship addresses the issues most urgent and relevant for educational leadership graduate students learning how to build a school culture that promotes every student’s success. Fully revised this second edition includes a new chapter on building your capacity for leadership expanded discussion of data-informed accountability equity considerations and crisis management and all chapters updated and revised throughout to reflect the latest developments in the field. Special Features: •Learning Objectives—chapter openers introduce the topic and initiate student thinking. •Reflections and Relevance—interactive exercises role plays class activities and assignments that can be used synchronously and asynchronously to deepen and extend student learning. •Key Takeaways—organized by learning objective these answer readers’ question What about this information is meaningful for me as an aspiring principal? •Suggested Readings—each chapter concludes with annotated suggested readings to extend and deepen discussion of key issues in chapter. •NELP Standards—each chapter is aligned to the latest school leadership licensure standards. •Companion Website—includes links to supplemental material additional readings video clips with related teaching and learning activities and PowerPoints for instructors. | Introduction to the Principalship Theory to Practice

GBP 64.99
1

Investment Analysis An Introduction to Portfolio Theory and Management

Investment Analysis An Introduction to Portfolio Theory and Management

This textbook is designed as a core text for finance courses that cover market investments portfolio formation and the management of investment portfolios. As such the text seeks to convey insight and actual wisdom as to the nature of these activities. When combined with a commitment to thinking independently the text offers the student a rigorous preparation for entry to the funds management industry. The text is presented in three parts. In Part A the text introduces the fundamental techniques of investment analysis: a bottom-up and top-down analysis of the firm aimed at an evaluation of the underlying share as a buy hold or a sell recommendation. Part B offers the reader an intuitive grasp of the nature of investment growth both across time and across assets. Part C introduces the reader to the technicalities of portfolio construction and portfolio management. The text concludes with an assessment of the funds management industry. The text builds in step-by-step stages with Illustrative Examples that consolidate the student’s progress and understanding through each chapter. Each of parts A B and C (above) has sufficient material to justify a separate course. If the student has exposure to a more foundational course in finance Parts A and B can be covered as a single course. If from other courses the student is familiar with the essence of Parts A and B and with statistical concepts the text can be covered as a single course. The text can therefore be presented readily at either an undergraduate or postgraduate level at a pace appropriate to the student’s prior exposure to the concepts. | Investment Analysis An Introduction to Portfolio Theory and Management

GBP 51.99
1

Introduction to Manufacturing An Industrial Engineering and Management Perspective

Introduction to Manufacturing An Industrial Engineering and Management Perspective

This Introduction to Manufacturing focuses students on the issues that matter to practicing industrial engineers and managers. It offers a systems perspective on designing managing and improving manufacturing operations. On each topic it covers the key issues with pointers on where to dig deeper. Unlike the many textbooks on operations management supply chain management and process technology this book weaves together these threads as they interact in manufacturing. It has five parts: Getting to Know Manufacturing: Fundamental concepts of manufacturing as an economic activity from manufacturing strategy to forecasting market demand Engineering the Factory: Physical design of factories and processes the necessary infrastructure and technology for manufacturing Making Information Flow: The central nervous system that triggers and responds to events occurring in production Making Materials Flow: The logistics of manufacturing from materials handling inside the factory via warehousing to supply chain management Enhancing Performance: Managing manufacturing performance and methods to maintain and improve it both in times of normal operations and emergencies Supported with rich illustrations and teaching aids Introduction to Manufacturing is essential reading for industrial engineering and management students – of all ages and backgrounds – engaged in the vital task of making the things we all use. | Introduction to Manufacturing An Industrial Engineering and Management Perspective

GBP 59.99
1

The Routledge Companion to the Study of Local Musicking

The Routledge Companion to the Study of Local Musicking

WINNER OF THE 2019 SOCIETY OF ETHNOMUSICLOGY ELLEN KOSKOFF PRIZE FOR EDITED COLLECTIONSThe Routledge Companion to the Study of Local Musicking provides a reference to how cross-culturally musicking constructs locality and how locality is constructed by the musicking that takes place within it that is how people engage with ideas of community and place through music. The term musicking has gained currency in music studies and refers to the diverse ways in which people engage with music regardless of the nature of this engagement. By linking musicking to the local this book highlights the ways in which musical practices and discourses interact with people’s everyday experiences and understandings of their immediate environment their connections and commitment to that locality and the people who exist within it. It explores what makes local musicking local. By viewing musicking from the perspective of where it takes place the contributions in this collection engage with debates on the processes of musicking identity construction community-building and network formation competitions and rivalries place and space making and local-global dynamics.

GBP 48.99
1

The Routledge Companion to Art and Politics

The Routledge Companion to Art and Politics

The Routledge Companion to Art and Politics offers a thorough examination of the complex relationship between art and politics and the many forms and approaches the engagement between them can take. The contributors - a diverse assembly of artists activists scholars from around the world – discuss and demonstrate ways of making art and politics legible and salient in the world. As such the 32 chapters in this volume reflect on performing and visual arts; music film and new media; as well as covering social practice community-based work conceptual interventionist and movement affiliated forms. The Companion is divided into four distinct parts: Conceptual Cartographies Institutional Materialities Modalities of Practice Making Publics Randy Martin has assembled a collection that ensures that readers will come away with a wider view of what can count as art and politics; where they might find it; and how it moves in the world. The diversity of perspectives is at once challenging and fortifying to those who might dismiss political art on the one hand as not making sufficient difference and on the other to those embracing it but seeking a means to elaborate the significance that it can make in the world. The Routledge Companion to Art and Politics brings together a range of issues and approaches and encourages critical and creative thinking about how art is produced perceived and received.

GBP 46.99
1

Mixing with Impact Learning to Make Musical Choices

Mixing with Impact Learning to Make Musical Choices

In Mixing with Impact: Learning to Make Musical Choices Wessel Oltheten discusses the creative and technical concepts behind making a mix. Whether you’re a dance producer in your home studio a live mixer in a club or an engineer in a big studio the mindset is largely the same. The same goes for the questions you run into: where do you start? How do you deal with a context in which all the different parts affect each other? How do you avoid getting lost in technique? How do you direct your audience’s attention? Why doesn’t your mix sound as good as someone else’s? How do you maintain your objectivity when you hear the same song a hundred times? How do your speakers affect your perception? What’s the difference between one compressor and another? Following a clear structure this book covers these and many other questions bringing you closer and closer to answering the most important question of all: how do you tell a story with sound? | Mixing with Impact Learning to Make Musical Choices

GBP 48.99
1

Thought and Knowledge An Introduction to Critical Thinking

Thought and Knowledge An Introduction to Critical Thinking

Thought and Knowledge applies theory and research from the learning sciences to teach students the critical thinking skills that they need to succeed in today’s world. The text identifies defines discusses and deconstructs contemporary challenges to critical thinking from fake news alternative facts and deep fakes to misinformation disinformation post-truth and more. It guides students through the explosion of content on the internet and social media and enables them to become careful and critical evaluators as well as consumers. The text is grounded in psychological science especially the cognitive sciences and brought to life through humorous and engaging language and numerous practical and real-world examples and anecdotes. This edition has been streamlined with thoughtful consideration over what content to keep what to cut and how much new and current research to add. Critical thinking skills are presented in every chapter empowering students to learn more efficiently research more productively and present logical critical and informed arguments. The skills are reviewed at the end of the chapter and a complete list of skills with definitions and examples are included in the appendix. The text is supported by a companion website that features a robust set of instructor and student resources: www. routledge. com/cw/halpern. Thought and Knowledge can be used as a core text in critical thinking courses offered in departments of psychology philosophy English or across the humanities and social sciences or as a supplement in any course where critical thinking is emphasized. | Thought and Knowledge An Introduction to Critical Thinking

GBP 59.99
1

Introduction to Air Transport Economics From Theory to Applications

Introduction to Air Transport Economics From Theory to Applications

Introduction to Air Transport Economics: From Theory to Applications uniquely merges the institutional and technical aspects of the aviation industry with their theoretical economic underpinnings. Its integrative approach offers a fresh point of view that will find favor with many students of aviation. This third edition has been extensively updated throughout. It features new material that stresses the dynamic aspects of demand and supply and the ongoing competitive aspects of the marketplace. It now features an introductory chapter and specific examples to more directly relate management decisions to the economic theory. Also in addition to an expanded coverage of revenue management and pricing decisions the third edition includes case studies that give real-world examples to reflect actual industry practice as well as a discussion of the more up-to-date computer applications that make the new techniques so effective. This book offers a self-contained theory and applications-oriented text for any individual intent on entering the aviation industry as a practicing professional in the management area. It will be of greatest relevance to undergraduate and graduate students interested in obtaining a more complete understanding of the economics of the aviation industry. It will also appeal to many professionals who seek an accessible and practical explanation of the underlying economic forces that shape the industry. | Introduction to Air Transport Economics From Theory to Applications

GBP 59.99
1

From Networks to Netflix A Guide to Changing Channels

From Networks to Netflix A Guide to Changing Channels

Now in a second edition this textbook surveys the channels platforms and programming through which television distribution operates with a diverse selection of contributors providing thorough explorations of global media industries in flux. Even as legacy media industries experience significant disruption in the face of streaming and online delivery the power of the television channel persists. Far from disappearing television channels have multiplied and adapted to meet the needs of old and new industry players alike. Television viewers now navigate complex choices among broadcast cable and streaming services across a host of different devices. From Networks to Netflix guides students instructors and scholars through that complex and transformed channel landscape to reveal how these industry changes unfold and why they matter. This second edition features new players like Disney+ HBO Max Crunchyroll Hotstar and more increasing attention to TV services across the world. An ideal resource for students and scholars of media criticism media theory and media industries this book continues to offer a concrete tangible way to grasp the foundations of television—and television studies—even as they continue to be rewritten. | From Networks to Netflix A Guide to Changing Channels

GBP 44.99
1

Multimodal Analysis in Academic Settings From Research to Teaching

Multimodal Analysis in Academic Settings From Research to Teaching

This volume presents innovative research on the multimodal dimension of discourse specific to academic settings with a particular focus on the interaction between the verbal and non-verbal in constructing meaning. Contributions by experienced and emerging researchers provide in-depth analyses in both research and teaching contexts and consider the ways in which multimodal strategies can be leveraged to enhance the effectiveness of academic communication. Contributors employ both quantitative and qualitative analytical methods and make use of state-of-the-art software for analyzing multimodal features of discourse. The chapters in the first part of the volume focus on the multimodal features of two key research genres: conference presentations and plenary addresses. In the second part contributors explore the role of multimodality in the classroom through analyses of both instructors’ and students’ speech as well as the use of multimodal materials for more effective learning. The research presented in this volume is particularly relevant within the context of globalized higher education where participants represent a wide range of linguistic and cultural backgrounds. Multimodal Analysis in Academic Settings contributes to an emerging field of research with importance to an increasing number of academics and practitioners worldwide. | Multimodal Analysis in Academic Settings From Research to Teaching

GBP 46.99
1

Introduction to Geomorphology

Introduction to Geomorphology

The study of landforms is becoming increasingly scientific. This book first published in 1971 attempts to do justice to the work done in the last few decades but strives to avoid a too uncritical acceptance of contemporary trends. The author first examines the fundamental characteristics and basic postulates of geomorphology. He then seeks to define the systematic stages through which the study of the landforms of a given area might proceed. Examples are drawn from a wide geographical range with emphasis on presenting examples of actual observations and measurements. The final section presents concise descriptions of simple and inexpensive methods of acquiring field data in landform study. | Introduction to Geomorphology

GBP 44.99
1

The Audio Expert Everything You Need to Know About Audio

The Audio Expert Everything You Need to Know About Audio

The Audio Expert is a comprehensive reference book covering all aspects of audio with both practical and theoretical explanations. It is written for people who want to understand audio at the deepest most technical level but without needing an engineering degree. The Audio Expert explains how audio really works in much more depth than usual using common sense plain-English explanations and mechanical analogies with minimal math. It uses an easy to read conversational tone and includes more than 400 figures and photos to augment the printed text. However this book goes beyond merely explaining how audio works. It brings together the concepts of audio aural perception musical instrument physics acoustics and basic electronics showing how they’re intimately related. It also describes in great detail many practices and techniques used by recording and mixing engineers including video production and computers. This book is meant for intermediate to advanced recording engineers and audiophiles who want to become experts. There’s plenty for beginners too. One unique feature is explaining how audio devices such as equalizers compressors and A/D converters work internally and how they’re spec’d and tested rather than merely describing how to use them. There’s plenty of myth-busting and consumerism too. The book doesn’t tell readers what brand power amplifier to buy but it explains in great detail what defines a good amplifier so people can choose a first-rate model wisely without over-paying. Most explanations throughout the book are platform-agnostic applying equally to Windows and Mac computers and to most software and hardware. Many audio and video examples are included to enhance the written text. The new edition offers many updates and improvements throughout. New sections on coding an equalizer comparing microphone preamps testing results of loudspeaker isolation devices new online video content on music theory plus incorporated chapters on MIDI basics computers video production plus new myth-busters and much more! | The Audio Expert Everything You Need to Know About Audio

GBP 52.99
1

Implementing Virtual Teams A Guide to Organizational and Human Factors

Implementing Virtual Teams A Guide to Organizational and Human Factors

Many organizations worldwide are currently exploring the potential gains to be made from working with virtual teams. Although many different things are meant by use of 'virtual' (and indeed by 'teams') usually it denotes groups of people with common purpose and goals working in different locations and often different time zones; they will be interconnected via a variety of telecommunications networks perhaps including the Internet and intranet video conferencing shared white boards as well as telephone mail and e-mail. For organizations implementing such virtual teams there is a great need for guidance in terms of the organizational structure and support which needs to be put in place. This book offers a practical guide to developing virtual teams providing both an overview of what is involved and also a clear simple framework around which organizations can build their own implementation process. Although the different support technologies are discussed (at a generic level) the thrust of the book is on the organizational and human factors issues which must be addressed to make virtual teams a success. It contains detailed case studies to show how virtual teams work and where they can go wrong. | Implementing Virtual Teams A Guide to Organizational and Human Factors

GBP 51.99
1

Western Muslims and Conflicts Abroad Conflict Spillovers to Diasporas

Western Muslims and Conflicts Abroad Conflict Spillovers to Diasporas

This book explains why reactive conflict spillovers (political violence in response to conflicts abroad) occur in some migrant-background communities in the West. Based on survey data statistical datasets more than sixty interviews with Muslim community leaders and activists ethnographic research in London and Detroit and open-source data this book develops a theoretical explanation for how both differences in government policies and features of migrant-background communities interact to influence the nature of foreign-policy focused activism in migrant communities. Utilizing rigorous mixed-methods case study analysis the author comparatively analyses the reactions of the Pakistani community in London and the Arab Muslim community in Detroit to the wars in Afghanistan and Iraq during the decade following 9/11. Both communities are politically mobilized and active. However while London has experienced reactive conflict spillover Detroit has remained largely peaceful. The key findings show that with regards to activism in response to foreign policy events Western Muslim communities primarily politically mobilize on the basis of their ethnic divisions. Nevertheless one notable exception is the Arab-Israeli conflict which is viewed through the Islamic lenses; and the common Islamic identity is important in driving mobilization domestically in response to Islamophobia and counterterrorism policies and practices perceived to be discriminatory. Certain organizational arrangements involving minority community leaders law enforcement and government officials help to effectively contain excitable youth who may otherwise engage in deviant behavior. Overall the following factors contribute to the creation of an environment where reactive conflict spillover is more likely to occur: policies allowing immigration of violent radicals poor economic integration without extensive civil society inter-group ties the presence of radical groups and connections with radical networks abroad. | Western Muslims and Conflicts Abroad Conflict Spillovers to Diasporas

GBP 46.99
1

Strategic Airline Retailing and Solutions From Offers to Fulfillment to Loyalty

Strategic Airline Retailing and Solutions From Offers to Fulfillment to Loyalty

While airlines have been looking into the next generation of retailing practices for several years developments since the beginning of 2020 have accelerated the need to take retailing to a new paradigm. A singular focus now is the ever-changing demands of the current and next generation of customers and employees and managing their values. Examples of customer needs include a mobile-first approach rich content augmented and personalized end-to-end services with seamless consistent and contextualized experiences. While these concepts of retailing are not new the challenge has been in bringing them to reality due to (a) the constraints of legacy systems and processes while transitioning to next-generation retailing systems (b) the inaccessibility of real-time data coming from a wide variety of sources such as online shopping social media and operations (c) the inability to monitor real-time behavior of customers and employees (d) the lack of effective collaboration and cooperation within the travel ecosystem and (e) the increasing lack of trust on the part of customers. This book provides a framework and technologies to convert retailing concepts—from shopping to fulfillment—into reality by (a) renovating an airline’s core and ancillary products (b) progressing faster on digital and organizational transformation journeys to make better data-based decisions about retailing (c) getting better at managing customer value by knowing who the customers are (d) empowering supporting and listening to employees to meet their expectations (e) asking the right questions to solve complex retailing problems relating to customers competitors and stakeholders and (f) questioning common-held beliefs about the airline business. This book is indispensable for all airline executives and senior managers as well as airline and airport commercial managers. It will also be enormously beneficial for retailers dealing with airlines and airports. | Strategic Airline Retailing and Solutions From Offers to Fulfillment to Loyalty

GBP 48.99
1